SRINAGAR, AUGUST 29: During the “LG’s Mulaqaat”- Live Public Grievance Hearing event at the Civil Secretariat, Lieutenant Governor Manoj Sinha engaged with residents through video conference.
The Lt Governor asked the Deputy Commissioners and Heads of Departments for an update on the status of the Mulaqaat program’s open complaints. 355 instances have been resolved, the chair was told.
The Lt. Governor said that the UT Administration constantly works to improve good governance, make sure welfare benefits reach the most vulnerable members of society, and promptly address their complaints.
“An tool of social transformation and economic progress is the effective management of people’s wants and concerns. Stakeholders’ coordinated efforts are producing notable results, and effective public involvement in project planning and execution has been encouraged, the official added.
The Lt Governor instructed the District and Police Administration to remove the unlawful encroachment and take legal action against the encroacher in response to a complaint made by Sh Bashir Ahmad Wani of Dooru Bandipora against the encroachment of Nallah in his vicinity.
The Lt Governor was alerted by Sh Siraj Salam of Baramulla to the problem of unjustified charge of significant entrance fees for the admission of his daughter by private school. The Lt. Governor requested further information about the situation and gave the Director of institution Education the order to assure the child’s admittance and pursue the appropriate legal action against the institution.
Deputy Commissioner Budgam and ADC Jammu informed the chair that the upcoming projects under the Jal Jeevan Mission will take care of the need for the water supply in the aforementioned areas in response to the complaints of the complainants Ishfaq Ahmad of Dar Mohalla Budgam and Prem Singh from Jammu regarding water supply in their communities.
The Lt. Governor gave the authorities instructions to make sure the benefits of government programmes reach the recipients in a timely manner in response to Sh Sant Ram’s protest over the approval of an old-age pension. Sh Sant Ram is a resident of Banjer Korara in Doda.
He also requested information from the Secretary of the Social Welfare Department about the status of pending pension and scholarship applications. He gave instructions on how to strengthen the procedure of awarding pensions and scholarships for the wellbeing of the qualified recipients.
“Deputy Commissioners must make sure that renewals are made on schedule and that new cases are sanctioned quickly via special camps at Block Diwas to guarantee that the pension and scholarship programmes are completely tapped up. To expedite important road and other infrastructure development projects, all parties must work tirelessly, according to the Lt. Governor.
The LG’s Mulaqaat was presided over by Ms. Rehana Batul, Secretary, Public Grievances.
Dr. Mandeep Kumar Bhandari, Principal Secretary to Lt. Governor, Dr. Arun Kumar Mehta, Chief Secretary, Sh. R. K. Goyal, Additional Chief Secretary, Home Department, Sh. Shaleen Kabra, Additional Chief Secretary, Jal Shakti Department, Administrative Secretaries, Divisional Commissioners, Deputy Commissioners, SSPs, HoDs, and other senior officers were present during the interaction, both in person and virtually.